IT Focus Case StudyManaged247
They offer innovative and flexible IT Support Services which address the individual
needs of each client. Managed247 build a true understanding of every client, their
business objectives and the specific challenges they face, so that they can ensure the
prompt delivery of cost effective IT solutions.
To grow the IT Support Business revenue by 50% over an 18-month period.
IT Focus worked closely with Managed247 so that they understood the sales proposition in detail and were able to qualify opportunities to a high level. This meant that in 70% of the leads passed to Managed247, no further qualification was required.
The return on investment during this period has been 475% and IT Focus now has a thorough database detailing the support strategy of over 2400 companies, 1400 of which outsource their IT. The pipeline is now mature and Managed247 have great confidence in continued growth expectations.
Thanks to industry-leading staff retention IT Focus has provided the team on the account for the last two years and as such has now built up a firm and clear understanding of the Managed247 proposition.
This committed approach has continued throughout with IT Focus and Managed247 now having a strong working relationship built on the ability to deliver what was promised. The Managed247 team view IT Focus as a partner not a supplier and together, we to continue to achieve sales and marketing goals.